Position: Operations Manager
Industry: Records Management
Location: Nairobi
We are particularly looking for a candidate with ability to develop and continually improve the operations and project management methodology and best practices
Duties and Responsibilities
· Developing, maintaining and continuously improving the records management and operations project management methodology inclusive of tools, templates processes and best practices
· Reviewing areas of responsibility to increase productivity and improve efficiency
· Ensuring all work is performed by the specified turnaround time
· Ensuring efficient allocation and utilization of manpower, equipment and resources.
· Communicating and interacting with employees to optimize task performance while maintaining a high level of morale.
· Providing leadership to the team, set a personal example for others to emulate
· Managing efficient, timely and accurate fulfillment of orders, custom assembly, processing inquiries, shipping, and inventory control
· Managing the process of solutions delivery ensuring implementations are completed on-time and within budget
· Ensuring customers are kept fully informed throughout the implementation process and that expectations are met
· Ensuring project closure inclusive of complete documentation and execution of final customer acceptance
Qualification and Experience
· Desired certificates and/or knowledge: PMP
· Bachelor Degree in Business Administration/Management or any related field
· This position will require exceptional proven and effective analytical, interpersonal planning and organizational skills. Records and information management experience a plus
· Demonstrated knowledge of workflow analysis and/or prior consulting, solution sales or solution sales support background
· Minimum of 2 years of relevant information management, records management and document management operations
· Knowledge of Records management software and document imaging software (i.e. Oneil , Kofax, )
· Strong communication skills – both verbal and written, bias for action / self-starter / self motivated, strong background in computer software, hardware and networking
· Experience in Document Management and content management Solutions is strongly preferred
To apply, send your CV only to jobs@flexi-personnel.com before Friday 5th July 2013.
Clearly indicate the position applied for and your minimum salary expectation on the subject line.
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