About UNHCR Innovation
UNHCR Innovation (UI) is a multi-year inter-department
initiative looking for more efficient, effective and creative solutions to
challenges that refugees are faced with across UNHCR operations
worldwide.
The ultimate goal of UNHCR Innovation is refugee protection,
self-reliance, empowerment, dignity and education.
Social Media Outreach Internship
Scope of work
UNHCR Innovation is searching for a passionate and driven intern to
support the Communications Officer in developing UNHCR Innovation online tools
and contents.
The intern will be based at the Regional Support Hub in Nairobi
and will work closely with and report to the Communications Officer (CO).
The scope of work is as follows:
The scope of work is as follows:
·
Assist CO to implement UI social media strategy in order to
increase UI online visibility and reputation, and when necessary advise on new
possibilities to develop UI digital platform engagement in areas including web,
mobile and social media strategy;
·
Assist CO to produce multi-media contents for UI social accounts
(Twitter, Facebook, Google+ and Youtube) and investigate the potential of other
social media platforms such as Yammer, Instagram, Pinterest and Flickr in order
to develop UI online services and participate in spreading UI knowledge and
expertise; and investigate strategies to account for platforms of increasing
relevance and importance to target audiences;
·
Assist CO in the day-to-day community management of UI social
accounts.
Primary duties and responsibilities
·
Monitor online media and social networks for content inherent to
the work of UI
·
Monitor topics in the field of refugee and humanitarian
innovation
·
Keep CO abreast of any developments having an impact on the work
of UI
·
Develop contents, including generating original topics and
writing creative and interactive posts for the social media, producing basic
infographics and editing photos
·
Implement community management including researching and
defining social media conversation strategies, editing and posting contents,
continually monitoring conversation via social media channels to maximize
engagement, alerting CO of any community comments that need prompt response.
Required attributes and qualifications
·
Experience in social media across all social media sites in
creating contents and analysing what works for international organizations
(Facebook, Twitter, Google plus, LinkedIn, Pinterest, Instagram, Flickr,
YouTube).
·
Familiarity with humanitarian work and UNHCR
·
Exceptional writing and editing skills in English.
·
Strong attention to details.
·
Solid balance of creativity and critical thinking. • Interest in
the topic of refugee innovation.
·
Photo and video editing skills (Photoshop, Illustrator,
InDesign, Lightroom).
·
Research skills.
·
Adaptability to work in an international and multicultural
environment.
·
Ability to work alone and as part of a team.
·
Capacity to professionally deal with confidential and sensitive
information.
·
Minimal period for the Internship will be of 6 months.
Conditions
How to apply: please submit a
resume and letter of interest to innovation@unhcr.org by 31 July 2013
Duration: the internship will begin on August 15th,
and extend to February 15th 2014.
Compensation: please note that
this is an unpaid internship. There is no possibility of compensation or
reimbursement of expenses.
Subsequent employment by UNHCR: there is no expectation of employment at the end of the Internship.
